Ken, you should not have had that problem...they could hold the mail for you...as a matter of fact on
www.usps.com, there is a place in there to hold the mail...and it is all done electronically, an email is sent to the PO who delivers your mail...its worked for me for years...Sorry to hear you had this problem...I have been working for the PO but in vehicle maintenance for 30 years as of June 9th and am sorry to say that the service really has gone down hill, it seems that the younger people coming aboard do not have the pride and respect as us older folks do.