Thread: Direct TV
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Old 08-10-2009, 07:53 AM   #7
TXiceman
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Dan, we seldom get calls for sales groups anymore. When we get the charity calls, we politely tell them to remove our name. If it happens again, we ask for a supervisor and tell them...NO MORE calls as our next will will be to report them.

The "Customer (DIS)Service " is really irritating. The people in India are hard to understand and just read from a script and generally have no idea of how to fix the problem.

A friend said she got really put out when trying to set an appointment at here Doctors office...turns out they outsourced the appointments to India...cheaper than a person in the office to handle appointments. She finally drove the 3 blocks to the office to make an appointment.

Ken
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